DON'T USE PRICELINE!!!!

So here is my sad story...
Saturday night(10:00pm) Chad and I where fooling around Priceline doing the "name your own price"for flights back east. We where bidding a low price just to play around and they came back and told us NO, that no-one would take our low price but 1 airline would take another price (a bit higher) So we thought we pushed the button that said NO "try OUR price again" but I guess that we really pushed the button that said to "buy" them. So I called Priceline 2 minutes later and told them what had happened (while crying) and they told me there was nothing they can do for me it's non refundable or exchangeable. I asked to talk to the management team thinking that someone could help me there and when I asked to be transfered theywould hang up on me so I kept calling over and over again. I sent an email Saturday night(10:30pm) to management and they said they would call me within 24 hours, I sent an email yesterday (MONDAY) and 2 more emails today but still no one has responded to me. I googled problems with Priceline and a whole thing came up with all these people that have had the same problems with them. American Express cant even do anything because of Priceline's strict policy. What ever you do BEWARE of this and check and re-check and than re-check to make sure you are not getting sucked into something that is not what you want. So I guess if Chad can get work off we are going to see his mission and N.Y.C,I know it does not sound all that bad but it is, its just not what we where planning on and Chad's family in Cali is doing stuff that same weekend so we feel so bad we are not going to cali instead. Now that I have stopped crying for the last three days I am going to have to move on.. IT IS WHAT IT IS.....